1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you (or the entity you represent) and HYPRMERGE ("we," "us," or "our") governing your access to and use of our website, platform, software, APIs, and related services (collectively, the "Services"). HYPRMERGE provides AI-powered analytics and automation for enterprises, including solutions for e-commerce, banking, finance, and insurance, with human-in-the-loop capabilities. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
2. Eligibility and Account
You must be at least 18 years of age and have the legal authority to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us promptly of any unauthorized use.
3. Description of Services
HYPRMERGE offers an agentic AI platform that enables enterprises to connect systems, ask questions, explore information, and obtain actionable insights. Our Services include automation at scale (from comparisons to long-form analysis), custom enterprise workflows, document analysis, report generation, compliance support, and integration with your existing tools. Features may be updated, and we do not guarantee that any specific functionality will remain available indefinitely.
4. Acceptable Use
You agree not to use the Services to: (a) violate any applicable law, regulation, or third-party rights; (b) transmit malicious code, malware, or attempt to gain unauthorized access to our or any third-party systems; (c) use the Services to develop a competing product or service; (d) scrape, reverse engineer, or attempt to extract source code or underlying data beyond your own; (e) input or process data that infringes intellectual property or privacy rights; (f) use the Services for any illegal, fraudulent, or harmful purpose. We may suspend or terminate access for violation of these terms.
5. Data and Content
You retain ownership of data and content you submit to the Services ("Customer Data"). You grant us a limited license to use, process, store, and transmit Customer Data solely to provide, improve, and secure the Services and as described in our Privacy Policy. You are solely responsible for the accuracy, legality, and appropriateness of Customer Data. We are not responsible for decisions you make based on outputs generated by the Services. You must ensure you have all rights necessary to provide Customer Data to us.
6. Intellectual Property
We own all right, title, and interest in the Services, including software, algorithms, user interfaces, documentation, and our trademarks and branding. Except for the limited license to use the Services in accordance with these Terms, no license or right is granted to you. Feedback you provide may be used by us without obligation to you.
7. Fees and Payment
If you purchase a paid plan or add-ons, you agree to pay all fees per the applicable order or pricing page. Fees are generally billed in advance and are non-refundable unless otherwise stated or required by law. We may change fees upon reasonable notice. You are responsible for applicable taxes. Failure to pay may result in suspension or termination of the Services.
8. Confidentiality
Each party agrees to keep confidential any non-public information received from the other that is designated as confidential or that reasonably should be understood as confidential. This obligation survives termination. Exceptions apply for information that is publicly available, independently developed, or rightfully received from a third party without restriction.
9. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. AI OUTPUTS MAY CONTAIN ERRORS OR INACCURACIES; YOU ARE RESPONSIBLE FOR VERIFYING RESULTS BEFORE RELYING ON THEM.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HYPRMERGE, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL) ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
11. Indemnification
You agree to indemnify, defend, and hold harmless HYPRMERGE and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) your violation of these Terms or any law; (c) your Customer Data or your infringement of any third-party rights; or (d) any dispute between you and a third party relating to the Services.
12. Term and Termination
These Terms remain in effect while you use the Services. We may suspend or terminate your access at any time for cause (including breach of these Terms) or for convenience with notice where required. You may stop using the Services at any time. Upon termination, your right to access the Services ceases. Sections that by their nature should survive (including 5–6, 8–11, and 13–14) will survive termination.
13. Changes to Terms
We may modify these Terms from time to time. We will post the updated Terms on our website and update the "Last updated" date. For material changes, we will provide additional notice (e.g., by email or in-product notification) where appropriate. Continued use of the Services after the effective date of changes constitutes acceptance. If you do not agree, you must stop using the Services.
14. General
These Terms, together with our Privacy Policy and any order or supplemental terms, constitute the entire agreement between you and HYPRMERGE. No waiver of any provision is effective unless in writing. If any provision is held invalid, the remainder remains in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, joint venture, or agency. Governing law and dispute resolution will be specified in your order or, if none, the laws of the jurisdiction in which HYPRMERGE operates, with exclusive jurisdiction in the courts of that jurisdiction unless otherwise required by mandatory law.
15. Contact
For questions about these Terms of Service, please contact us via the contact form on our website or at the contact details provided there.